Notice of Privacy Practices
Effective Date: September 7, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, HOW YOU CAN GET ACCESS TO THIS INFORMATION, AND YOUR PRIVACY RIGHTS. PLEASE REVIEW IT CAREFULLY.
Your Information. Your Rights. Our Responsibilities.
Canyon Health, LLC is committed to protecting the privacy and security of your protected health information (PHI). This notice explains your rights, our legal duties, and the ways we may use or disclose your health information.
Your Rights
Get a copy of your medical record
You may ask to inspect or receive an electronic or paper copy of your medical record and other health information we maintain about you. We will respond as required by law and may charge a reasonable, cost-based fee when permitted.
Ask us to correct your medical record
If you believe health information we maintain about you is incorrect or incomplete, you may ask us to amend it. We may deny a request in certain circumstances, but we will explain the reason in writing when required.
Request confidential communications
You may ask us to contact you in a particular way, such as at a specific telephone number, or to send mail to a different address. We will accommodate reasonable requests.
Ask us to limit what we use or share
You may ask us not to use or disclose certain information for treatment, payment, or health care operations. We are not always required to agree. If you pay in full out of pocket for a service or item, you may ask us not to disclose information about that service or item to your health plan for payment or health care operations, unless disclosure is required by law.
Get a list of certain disclosures
You may request an accounting of certain disclosures of your health information made during the period allowed by law. The accounting does not include every type of disclosure, such as many disclosures for treatment, payment, health care operations, or disclosures you specifically authorized.
Get a copy of this notice
You may request a paper copy of this notice at any time, even if you previously agreed to receive it electronically.
Choose someone to act for you
If you have given someone medical power of attorney, or if someone is otherwise legally authorized to act as your personal representative, that person may exercise your privacy rights after we verify the authority to act for you.
File a privacy complaint
You may complain if you believe your privacy rights have been violated. Canyon Health will not retaliate against you for filing a complaint.
Your Choices
In certain situations, you may tell us your preference about how we share information. This can include sharing information with family members, close friends, or others involved in your care or payment for your care, and sharing information during disaster-relief situations. If you cannot tell us your preference, we may use professional judgment and applicable law to act in your best interest.
We generally will obtain your written authorization before using or disclosing your PHI for most marketing purposes, the sale of PHI, or most uses and disclosures of psychotherapy notes. If fundraising communications are used, you may tell us not to contact you again.
How We May Use and Disclose Your Information
Treatment
We may use and share your health information with physicians, clinicians, pharmacies, laboratories, imaging facilities, and other health care professionals involved in your treatment and care coordination.
Health care operations
We may use and share health information to operate our practice, improve quality of care, train staff, conduct compliance activities, manage services, and contact you when necessary.
Payment and billing
When applicable, we may use and disclose health information to bill for services, collect payment, coordinate benefits, or complete other payment-related activities permitted by law.
Appointment reminders and health-related communications
We may use your contact information to remind you about appointments or to provide information about treatment options, services, or other health-related matters that may be relevant to your care.
Public health and safety
We may disclose health information when permitted or required for public health and safety activities, including disease prevention, product recalls, reporting adverse events, reporting suspected abuse or neglect, and preventing or reducing a serious threat to health or safety.
Research
We may use or disclose health information for research when the use or disclosure meets applicable legal requirements and required approvals.
Required by law and health oversight
We may disclose information when federal or state law requires it, including to health oversight agencies and to the U.S. Department of Health and Human Services when necessary to demonstrate compliance with federal privacy law.
Other legally permitted disclosures
As permitted by law, we may disclose health information for workers’ compensation matters; certain law-enforcement or government requests; organ and tissue donation; coroners, medical examiners, or funeral directors; and in response to qualifying court orders, administrative orders, subpoenas, or other legal proceedings.
Substance Use Disorder Records
To the extent Canyon Health receives or maintains substance use disorder patient records protected by 42 CFR Part 2, additional confidentiality protections may apply. Such Part 2 records generally may not be used or disclosed in civil, criminal, administrative, or legislative investigations or proceedings against you unless the disclosure is permitted by applicable law, including when supported by your written consent or an appropriate court order and subpoena.
Our Responsibilities
- We are required by law to maintain the privacy and security of your protected health information.
- We will notify you as required by law if a breach occurs that may have compromised the privacy or security of your information.
- We must follow the duties and privacy practices described in the notice that is currently in effect.
- We will not use or disclose your information other than as described in this notice unless you authorize us in writing or another use or disclosure is permitted or required by law.
- You may revoke a written authorization at any time in writing, except to the extent we have already acted in reliance on it.
Changes to This Notice
We may change the terms of this notice. Any revised notice may apply to health information we already have as well as information we receive in the future. The current notice will be available upon request, at our office, and on our website.
Questions, Requests, or Complaints
To exercise your privacy rights, request additional information, or submit a privacy complaint to Canyon Health, contact:
Privacy Officer
Canyon Health, LLC
5651 E Grant Rd
Tucson, AZ 85712
Phone: 520-326-7246
Medical Records Fax: 520-844-7092
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue, S.W., Washington, D.C. 20201, by calling 1-877-696-6775, or through the HHS Office for Civil Rights complaint process.
Canyon Health will not retaliate against you for filing a privacy complaint.