Despite growing knowledge of parents’ important role in their infants’ pain management, the extent to which nurses in neonatal intensive care units (NICUs) provide guidance to parents on nonpharmacological methods is unclear. This study aimed to describe and compare the perceptions of parental guidance in using nonpharmacological pain-relieving methods among neonates in NICUs from the viewpoints of nurses and parents, and to examine the participants’ demographics related to the guidance. A cross-sectional, descriptive, correlational study using questionnaire surveys was conducted.